Shipping policy
Shipping Policy – Zylen Co.
At Zylen Co., we are committed to delivering your orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time:
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USA: 5–10 business days
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International: 7–15 business days
Shipping times may vary depending on your location and external factors.
Tracking Information
Once your order has been processed and shipped, you will receive your shipping details and tracking information via email.
Please allow 2–5 days for tracking updates to appear in the system.
Shipping Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
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High order volume
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Customs processing
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Carrier issues or weather conditions
Zylen Co. is not responsible for delays caused by external factors beyond our control.
Incorrect Address
Customers are responsible for entering the correct shipping address.
If an incorrect address is provided, we are not responsible for lost or undelivered packages.
Lost or Stolen Packages
Zylen Co. is not responsible for lost or stolen packages marked as “delivered” by the carrier.
If this occurs, please contact your local shipping carrier directly.
Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability and warehouse location.
Contact Us
If you have any questions regarding your shipment, please contact us at:
📧 vishu.webstudio@gmail.com
By placing an order with Zylen Co., you agree to this Shipping Policy.